Gilson Connect
Your pipettes need annual service and calibration by an authorized provider to maintain their accuracy and reliability. Inconsistent results can cost time, money, and confidence in your data.
That's why reproducibility and traceable accuracy are at the heart of everything we do.
At Gilson, we go beyond the point of purchase:
Whether you're managing a single pipette or an entire lab, we're here to make sure your tools deliver dependable results - every time.
If you manage a large number of pipettes, downtime can be costly. With Gilson's On-Site Service, you can keep your operations running smoothly — receiving the same top-quality care as our Mail-In service, but without the wait. Our team comes to you, providing fast and efficient service tailored to your lab's needs.
Contact us for more details on clinic requirements, technician availability, and pricing.
Need to send your pipettes in for servicing? With Gilson's efficient Mail-In Service, you can quickly get your pipettes serviced and calibrated without any hassle. Here’s how it works:
Looking to refine pipetting techniques or master pipette servicing and verification? Gilson's training programs optimize team performance, ensuring precise results every time.
Introducing PipetteCoach™: This innovative training tool integrates a mechanical pipette with an Android app. Designed for students and professionals, it enables real-time lab practice, enhancing skills and facilitating feedback from instructors and mentors.
Get A QuoteLooking to replace parts yourself?
We've made it easy to keep your equipment in top condition. Our most commonly requested spare parts are now available to order directly online — no waiting, no hassle.
Shop replacement parts:
Simply select your pipette model to browse compatible components and find exactly what you need to get back up and running.
Can't find the part you're looking for?
We're here to help. If the part you need isn’t listed, get in touch with our support team for expert guidance and assistance in sourcing the right component.
Our service plans are flexible based on your specific needs: according to the number of measurements you'll request for your service, the price may vary, for more details, see our Price List
| Service Level |
Lite DEPENDABLE PREVENTATIVE MAINTENANCE |
Pro DEDICATED SERVICE FOR TRUSTED RESULTS |
Premium A LIFETIME OF PIPETTE PROTECTION |
|---|---|---|---|
| Visual & Functional Inspection | |||
| Internal & External Cleaning | |||
| Leak Test | |||
| Gravimetric Check | |||
| Preventative Maintenance | |||
| Re-grease As Needed | |||
| Pipette Label | |||
| Mail-In or Onsite Service Available | |||
| Calibration and Detailed Certificate | |||
| ISO 17025 Calibration Available | |||
| Lifetime Warranty | |||
| Free Repairs |
| Single Channel | From €43.50 | From €42.50 | From €55 |
| Multichannel (8) | From €67 | From €100 | From €125 |
| Multichannel (12) | From €67 | From €114.50 | From €144 |
Not sure which service level is right for you? Or can't find what youre looking for? Contact Us
Just like a standard pipette, this 96-channel instrument needs regular service and calibration to ensure accuracy and precision.
Contact us for more details on pricing and our available service & calibration options!
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